Exoscale
Platform Status

[Network] Increased internet network latencies and packet loss

Partial outage BG-SOF-1 Network Internet Transit Connectivity
2026-11-12 23:09 CET · 36 minutes

Updates

Resolved

The incident has been resolved. It was related to the ongoing maintenance. A network link failed of a rack while in reduced redundancy mode due to the maintenance. Only that compute rack was affected.

November 12, 2026 · 23:44 CET
Monitoring

Connectivity has been restored. We are monitoring the situation.

November 12, 2026 · 23:23 CET
Update

The issue has been identified. We are applying physical mitigation.

November 12, 2026 · 23:15 CET
Investigating

The issue seems related to an ongoing maintenance https://exoscalestatus.com/incidents/254534 We are investigating

November 12, 2026 · 23:11 CET
Issue

We are investigating Increased internet network latencies and packet loss. We’ll post an update as soon as we have more information.

November 12, 2026 · 23:09 CET

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