Exoscale
Platform Status

[API] Increased Error Rates and Latencies

Major outage CH-GVA-2 API CH-DK-2 API DE-FRA-1 API DE-MUC-1 API AT-VIE-1 API AT-VIE-2 API BG-SOF-1 API HR-ZAG-1 API
2026-10-06 10:39 CEST · 1 hour, 31 minutes

Updates

Resolved

The issue has been resolved.

October 6, 2026 · 11:56 CEST
Update

Mitigation have been applied. Services are back to normal. We are monitoring the situation

October 6, 2026 · 11:48 CEST
Update

The situation is still unstable. We are working back on mitigation

October 6, 2026 · 11:24 CEST
Update

The service should be back to normal. We are monitoring the situation

October 6, 2026 · 11:15 CEST
Update

It appears we are still experiencing transient API issues in some zones. We are investigating

October 6, 2026 · 11:04 CEST
Monitoring

Services are back to normal.

October 6, 2026 · 10:58 CEST
Monitoring

We are monitoring the services recovery

October 6, 2026 · 10:55 CEST
Update

We identified the root cause and applied mitigation

October 6, 2026 · 10:52 CEST
Update

API connectivity is impacted for for most of the services. The issue is related to some internal connectivity issue we are facing. We are working to identify the root cause.

October 6, 2026 · 10:42 CEST
Issue

We are investigating an increased error rates and latencies on the API. We’ll post an update as soon as we have more information.

October 6, 2026 · 10:39 CEST

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