Exoscale
Platform Status

[Network] Increased internet network latencies and packet loss

Degraded performance DE-FRA-1 API Network Load Balancer NLB
2026-03-25 16:42 CET · 1 hour, 29 minutes

Updates

Resolved

All systems are operating normally. We will proceed with closing this incident.

We sincerely apologize for any inconvenience caused and appreciate your patience.

March 25, 2026 · 18:11 CET
Monitoring

The issue has been resolved, and services are operating normally. We are continuing to monitor the systems to ensure ongoing stability.

March 25, 2026 · 17:57 CET
Update

The situation has improved, and system stability is recovering. Our teams are continuing with detailed checks and closely monitoring the environment to ensure full resolution. We will provide further updates soon.

March 25, 2026 · 17:32 CET
Investigating

We are still investigating the root cause of the issue. Our product and network teams are actively involved in troubleshooting and analysis. We will provide the next update as soon as possible.

March 25, 2026 · 17:09 CET
Issue

We are investigating Increased internet network latencies and packet loss. We’ll post an update as soon as we have more information.

March 25, 2026 · 16:42 CET

← Back