The situation is back to normal and the connectivity is working as normal too.
We’re closing the incident.

Situation should improve and the connectivity should get better now in the zone.
We’re still having a look on the issue.

Mitigation have been introduced, we’re monitoring the situation

We are noticing significant packet loss. We are still investigating to identify the root cause

Issue is still ongoing and we’re still trying to find out the root cause.

We’re still investigating the issue.
The connectivity of the zone is impacted.

We’re still trying to find the issue.
Investigation is ongoing.

Network performance in muc1 is degraded which is affecting multiple internal services.

Increasing the severity. We have now a major outage.