Situation is stable and nominal.

We are closing the incident and will follow-up with our transit provider for the root cause and fix.

Traffic has been re-enabled on the normal paths. Everything is back to normal.

We are still waiting for the Transit provider to provide us a reason for the outage.

Our transit provider confirmed a router issue on one of their core router. The root cause remain unknown at the moment. Situation is stable with traffic still being re-routed.

Provider has been contacted, we are waiting for feedback. We’ll keep the traffic re-routing in place until further update.

Incident is being de-escalated to performance impact until the traffic routing get back to nominal. No packet loss should be experienced.

Affected traffic has been re-routed to alternate provider. We are monitoring the situation.

Affected traffic routing has been re-routed. Routing should converge in the next minutes globally

It looks like one of our internet transit provider is experiencing routing issues. We are applying mitigations to re-route the affected traffic

We are investigating Increased internet network latencies and packet loss. We’ll post an update as soon as we have more information.