Exoscale
Platform Status

Increased network latency

Degraded performance DE-FRA-1 API Compute Database service DBaaS Managed Kubernetes SKS Network Load Balancer NLB Object Storage SOS Managed Private Networks Block Storage
2024-12-10 20:50 CET · 3 hours, 27 minutes

Updates

Resolved

Issue fully solved

December 11, 2024 · 00:18 CET
Monitoring

The issue is solved.
We are still monitoring the situation.

December 11, 2024 · 00:14 CET
Investigating

We are still working on a fix to restore full redundancy.
You may still notice increased latency on some network paths.

December 10, 2024 · 23:36 CET
Update

We are still working on a fix to restore full redundancy.
You may still notice increased latency on some network paths.

December 10, 2024 · 22:42 CET
Investigating

We actually lost redundancy.
You may notice increased latency on some network paths.

December 10, 2024 · 21:14 CET
Investigating

We face an issue on one of our network device
We are actively working on the resolution.

December 10, 2024 · 21:08 CET
Investigating

We have drained traffic coming from one of our provider.
Impact should be minimal now.
We are still monitoring the situation.

December 10, 2024 · 20:53 CET
Issue

We notice increased latency and packet loss in de-fra-1

December 10, 2024 · 20:50 CET

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