[Network] Increased internet network latencies and packet loss
Minor incident
CH-GVA-2
API
Compute
Database service DBaaS
Managed Kubernetes SKS
Network Load Balancer NLB
Object Storage SOS
CH-DK-2
API
Compute
Database service DBaaS
Managed Kubernetes SKS
Network Load Balancer NLB
Object Storage SOS
Managed Private Networks
Managed Private Networks
2024-07-29 09:30 CEST
· 1 day, 28 minutes
Updates
Resolved
July 30, 2024 · 09:34 CEST
Our transit provider confirmed this morning to have restored the impacted fiber segments returning to their nominal capacity.
Monitoring
July 29, 2024 · 09:30 CEST
We are experiencing increased Internet network latency and packet loss due to several fiber cuts in different fiber segments in southern France that affects one of our transit providers.
Please note that our transit provider’s fiber provider is closely working with the French forensic police, as sabotage looks to be the common root cause; hence, they are coordinating with them to start restoration works.
In the meantime, we have re-routed the traffic to alternative paths to mitigate the issue.
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