The incident has been resolved

The faulty line card has been swapped and all the services are back to normal.

We are in the process of replacing the failed line card.

One of our Edge routers experienced a hardware failure. Traffic has been automatically switched over alternate edge router. We are monitoring the situation. Some extra latency may be experienced on several internet routes

We are investigating Increased internet network latencies and packet loss. We’ll post an update as soon as we have more information.