Exoscale
Platform Status

[Network] Increased internet network latencies and packet loss

Major incident DE-MUC-1 API Compute Database service DBaaS Managed Kubernetes SKS Network Load Balancer NLB Object Storage SOS
2024-02-06 10:34 CEST · 31 minutes

Updates

Resolved

Incident has been resolved.

The root cause is a configuration issue which prevented a proper internet route advertising within our network while in reduced redundancy mode.

The reduced redundancy mode was related to the maintenance: https://exoscalestatus.com/incidents/161316

February 6, 2024 · 11:03 CEST
Update

Connectivity has been restored. We are monitoring the situation

February 6, 2024 · 10:43 CEST
Investigating

We are still investigating the cause of the issue.

Issue is likely related to ongoing minor maintenance: https://exoscalestatus.com/incidents/161316

February 6, 2024 · 10:40 CEST
Issue

We are investigating connectivity issue. We’ll post an update as soon as we have more information.

February 6, 2024 · 10:34 CEST

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